Privacy Policy.

Your privacy matters to us. This Privacy Policy explains how Web Alpha Hosting (“we”, “our”, “us”) collects, uses, and protects your information.

1. Information We Collect

A. Information You Provide

  • Name

  • Email address

  • Payment information

  • Website/domain details

  • Support messages

  • Account credentials

B. Automatically Collected Information

  • IP address

  • Device/browser information

  • Usage analytics

  • Cookies and tracking data

  • Error logs

2. How We Use Your Information

We use your information to:

  • Provide and maintain hosting services

  • Create and manage your account

  • Process payments

  • Communicate updates, billing, and support messages

  • Improve performance, security, and user experience

  • Detect fraud or abuse

We do not sell your information to third parties.

3. Sharing Your Information

We may share information with:

  • Domain registrars

  • Payment processors (e.g., Stripe)

  • Email hosting partners

  • Customer support tools

  • Legal authorities when required by law

All partners are required to follow strict data protection practices.

4. Cookies

We use cookies to:

  • Keep you logged in

  • Enhance user experience

  • Analyze website traffic

You can disable cookies in your browser, but some features may not work properly.

5. Data Security

We use modern, industry-standard measures to protect your data, including:

  • Encryption

  • Secure servers

  • Access controls

  • Firewalls

  • Intrusion detection

However, no system can be 100% secure.

6. Your Rights

You may:

  • Access your information

  • Request edits

  • Request deletion (may terminate service)

  • Export your data

  • Opt-out of marketing emails

To request any of these, contact our support team.

7. Data Retention

We retain user information for as long as your account is active.
After termination, we may retain billing or compliance data for legal reasons.

8. Third-Party Links

Your website may integrate third-party plugins, themes, or tools.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 13, and we do not knowingly collect children’s data.

10. Policy Updates

We may update this Privacy Policy periodically.
We will notify users of significant changes.

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